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10th May 2022

Please be aware all our calls are recorded for safety and training purposes.

This week we have been greatly affected by a number of GPs being absent from the workplace and are unable to find locum staff to cover. This has a knock on affect through out the week with significant reduction in appointments.

Regrettably we are unable to offer anything other than urgent acute needs this week.

This is by no means an ideal position to be in however we ask you to consider how urgent your need is and whether you are able to wait to make an appointment.

Our online Dr Link triage System, will help identify the urgency of your need and also direct you to the most appropriate service. You can also consult with a community pharmacist within our chemists.

You can also use the St Neots walk in centre outside of our opening hours, please see our website for further information.

In a medical emergency contact NHS 111 (option 2 for mental health crisis). 

Please only request to have an appointment if you have an acute medical.

For all other routine appointments, prescription fit note needs, or referral questions please do still contact the practice but do so after 1030am or email admin.mmp@nhs.net

 

Help us help you

Every household to receive copy of Help us help you and your family stay well booklet

Distribution of our local Help us help you and your family stay well booklet has started this week with every household in Cambridgeshire and Peterborough due to have a copy delivered to them (approx. 390,000 households).The booklet explains what you can do to look after yourself and your family, what local services are available and how to contact the NHS if you need to. The booklet is also available online on the CCG Website - it is also available in the following languages -  Polish, Romanian, Lithuanian, Portuguese, Urdu and Punjabi.

April 2022

From April 2022, patients are encouraged to use the new NHS My Planned Care platform that is available online and will provide direct access to the latest average wait time for appointments and operations for local hospitals, as well as helpful advice and support for patients whilst they wait.

NHS My Planned Care is updated weekly, is easy-to-use and has ‘open access’ which enables carers, friends, relatives to also access information on someone else’s behalf.

Alternatively, patients who have already been in correspondence with hospitals regarding their planned care can also contact the relevant department or service. Details of which can be found on previous letters patients will have received or by contacting the hospital’s Patient Advice and Liaison Service (PALS).

Addenbrookes

Peterborough City Hospital AND Stamford & Rutland Hospital

Hinchingbrooke Hospital 

Royal Papworth Hospital

  • 30 – 4.30pm, Monday to Friday
  • Email: pals@nhs.net
  • Tel: 01223 638896 or 01223 638963

Queen Elizabeth Hospital

  • 9am - 5pm, Monday to Thursday and 9am - 4.30pm on Friday
  • E-mail: pals@qehkl.nhs.uk
  • Phone: 01553 613351 or 01553 613343

Patients are asked that they only call the GP practice if their condition has genuinely deteriorated, when you will be reviewed by one of the clinical team and appropriate action can be taken in regard to your care.

Doctorlink

Monkfield Medical Practice would like to invite you to join DoctorLink.

DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here:

https://app.doctorlink.com/monkfieldmp/register 

For appointments, we ask that you undertake a symptom assessment through DoctorLink.

Welcome to Monkfield Medical Practice

With patient’s needs at the heart of everything we do, our website has been designed to make it easy for you to gain instant access to the information you need.

As well as specific practice details such as opening hours and how to register, you’ll find a wealth of useful pages covering a wide range of health issues along with links to other relevant medical organisations.

opening

How Are We Doing?

CQC carried out a review of the data available to them about Monkfield Medical Practice on 05-05-2022. As per their website statement:

'We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.

This could change at any time if we receive new information. We will continue to monitor data about this service.'

NHS Friends and Family

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